Business Hours and Ordering
Our offices are open Monday through Friday 8am to 4pm EST. Orders placed after 11am EST will ship out the next business day. This includes PDF ebooks. Ebook orders placed after 11am on Friday will be sent out Monday morning.
Our standard retail shipping will cost you $5 up to 1 pound, and $9 for more than 1 pound. Orders are shipped out via UPS the next business day (ie - if you place an internet order on Tuesday we will ship it out on Wednesday). If you want your order expedited, we can send it 2nd Day UPS for $25 or Next Day for $50. We also use US Mail to ship to Canada, US Virgin Islands, Puerto Rico and International locations, additional fees apply.
Please call us for return of any product. We want to ensure your happiness with our product and will make every effort possible to make sure your order is received in good condition.